We just wanted to take a moment to pass on some feedback regarding our recent experience dealing with your Company. We, as a community, had spent some time short listing ‘playground’ suppliers/installers for our project earlier this year – and to be honest, it was a nightmare. Contractors not returning calls, not showing up for appointments, some would only supply and not assist with installation, quoting on entirely different ‘ideas’, etc. We were really about to give up and put on the back burner for another couple of years. And then someone mentioned Imagination Play. Things definitely improved.

Our contact was Anthony, assuming from your Brisbane office, and immediately Anthony restored our faith that some people/companies will deliver what they promise. At every stage Anthony followed through without being pushy and made the entire process incredibly easy and stress free. The end result being a fabulous playground, and exercise stations, being used by many of our residents – and all of whom are absolutely loving the choices, which once again, we were guided by Anthony once he knew our budget, etc.

Very rare these days (unfortunately) to find someone who excels in all aspects of a project – before signing a contract, during the process and the after sales experience. So, thank you Clive for employing a first class team member who we will recommend to potential clients in the future.

Thanks and regards;

Serenity Shores Committee

 

Thanks for everything you did for Cumnock NSW and the effort involved from the Imagination play team was incredible from start to finish.

Firstly I cannot commend Jason enough for his professionalism and help throughout.

He went over and above the call of duty to help us create an area for exercise equipment. His knowledge of your business shows and his support to get our project over the line  ( during covid) was just so great!

The team of installers lead by Eddie were so obliging and just terrific young ambassadors for the business. Young people who offer such politeness are  representing your business and I could not fault them.

Thanks team Imagination Play- Each and every one of you make the chain  of quoting, purchasing, installing so pleasant to work with.

I will definitely come back to you all when I gain some more $$ to improve my small village community.

Thanks again

Rhonda Watt

Hon Sec – Cumnock & District Progress Association

 

 

The kids are just loving the double galaxy!! In fact, it is so popular we are still having a roster as to who uses it at play times. Every child from prep to grade 6 wants to be on it! It is a wonderful addition to our school and I sincerely thank you for suggesting it!

Thanks again

Sharon

Vermont Primary School

 

Many thanks to Ken and the team for providing a great new playground environment for Keilor Views Primary School.

Right from the start Ken provided the school with full and comprehensive design options including drawings for us to choose from.

He was always attentive to our needs and requirements and fulfilled our every requirement.

The installation team were thorough, quick and completed the job when expected.

With the students having input into the selection of the design they were excited to see their design coming to realization.

The students have only had a few days use of the new equipment but it has been an thrilling and exhilarating time for them.

The new equipment is an amazing addition the environment of the school and will be enjoyed by all the students of the school.

So much fantastic feedback has been received from the students and the local school community.

Thanks once again to the great team at Imagination play.

Peter Patten

Business Manager

Keilor Views Primary School

 

Hi Ben,

Hope this email finds you well, at this stage the units are getting used on a daily basis as well as with gym staff running training sessions using them regularly during the sessions. At this stage we have had no issues with them whatsoever.

Regards,

Michael Telling

PROCUREMENT OFFICER

Fulham Correctional Centre

 

The John James Foundation would like to sincerely thank you for your sponsorship of John James Village, Canberra’s home -away-from -home for blood cancer patients.

The John James Foundation is proud that all of your contributions goes directly to the Village, and that your support will change the lives of people in the community for many, many years to come.

Your donation ensures that the John James Village in Garran can provide free accommodation and support services for patients, their family, and carers, who are treated at the Canberra Hospital, in their time of need, for as long as is required. Your sponsorship will be recognised on the donor wall in the Village administration building.

Donor recognition is made from timber cells, highlighting the connected nature of community, and your valued involvement in the project.

The support that you have given ensures the sustainability of the John James Village, and will make a difference to the lives of many individuals and families relying on the Village.

Thank you again for your support. This project would not have been possible without your assistance.

Yours sincerely,

Phil Greenwood

CEO

 

“I am very happy with the outcome of this project and I will recommend using Imagination Play for future fitness equipment installs within our municipality.”

Kind Regards,
City Design
Maribyrnong City Council

 

“Thank you so much Robyn for helping us make our playground equipment possible. We are very thankful for everything you have done. Thanks to you and your company. You have helped us complete our task.”

Thanks again.
Grace
Templestowe Park Primary School.

“Wow I love it! I will need to talk with Principal and staff before I confirm. Thanks for your innovative plan that certainly meets my expectations. I am certainly impressed with your product.”
Patricia Keith-Magee
Deputy Principal/Students at Educational Risk Coordinator
CANNINGTON COMMUNITY COLLEGE

 

“I often ask about the equipment and recently surveyed some of the staff. The staff feedback was very positive and the principal believes that it has been a very worthwhile investment. I have been thinking about the possibility of placing a few of the apparatus in and around the senior school if I can convince the Head Principal.”

Chris Garret
NAMBOUR CHRISTIAN COLLEGE

“We put up the playground equipment in the school holidays and it has been a great “hit”. It is now a challenge for Mum’s to leave the pre school at the end of the day as their child/children and their younger siblings want to stay and play on the equipment.

The men (pre school Dad’s) that put the structure together found it easy to follow and construct. The photo attached is the completion day before the soft fall was replaced.

Community people have commented that our pre school looks bright, colourful and inviting as they drive past.

Thank you for following our progress.”

Heidi Gooden
President Executive Committee
Lockhart Pre School Kindergarten Inc.

 

Our school has just installed an Imaginationplay playground for our Year 4, 5 and 6 students. Though they had us hooked from first sight of their online magazine, the whole process from selection to installment was comprehensive and collaborative. We were impressed with the quality of the company’s product and the efficiency with which they were able to organise installation in our remote community.

Louise Vella-Cox

Principal

St Joseph’s Catholic Primary School, Mount Isa, Queensland

Our school utilised Imagination Play when we were considering our options for the building of a new play structure. We were able to use the website to view the options that fitted both our needs and our proposed budget. Once we had decided on a design the team at Imagination Play were extremely helpful in assisting us with plans, colour schemes and equipment options. They also changed aspects of the design and layout to fit our requests, until we were happy with the final proposal. Imagination Play coordinated the entire project from design to the build and we have been extremely happy with the final result.

Ashley Marsh
Principal
St. Michael’s Primary School, Tallangatta

To date, the work provided by the Imagination Play team on our new playground equipment has been oustanding. They have listened to the challenges and concept we have and have designed a plan to meet our needs. They have been most accommodating to changes and have worked quickly with us to ensure deadlines are met.

Mark La Brooy
General Manager
Southern Cross Health Club

I would like to say a huge thank you for your assistance in planning and installing our new indoor soft play centre. You and your team have been extremely helpful every step of the way and our new “Jungle Jive” is surprising and delighting the kids every single day.

I was particularly impressed with the instillation guys who went above and beyond to make sure that the structure was safe and met all our expectations.

I would highly recommend Imagination Play to anyone wishing to add a “wow factor” for kids at a reasonable price. The product is sturdy, the service is excellent and any problems were sorted out immediately. Two thumbs up for Imagination Play!

Schellea Fowler
Owner
Big 4 Emerald Beach Holiday Park

We cannot recommend the team at Imagination Play enough. The experience dealing with such a professional organisation was second to none, from ordering to installation was a breeze, delivered on time and on budget. Nothing was too much trouble, it is hard to find organisations like Imagination Play who are so dedicated and committed to customer service, all of their employees strived to deliver what we wanted. The quality of their product and installation is streets ahead of their closest competition, “ Why deal with the rest when you can deal with the best”.

Glenne & Denise Twitt
Owner’s
Mulligrub’s Play Centre

What Now is New Zealand’s longest running family television program having been on air for over 30 years. For the 2015 season we looked to create a unique set design: working with Imagination Play from the initial stages of design to currently about to assemble, we have appreciated their ‘can do’ attitude and negotiations on ‘out there’ ideas. Their staff are efficient, personable and have a sense of humour – which is appreciated.

Rebecca Fawcett
Series Producer
What Now – TV – New Zealand

See below our TV show with the indoor playground equipment.

 

We are thrilled with the indoor playground equipment supplied and installed at our park by Imagination Play. Robyn designed the playground – equipment, colour scheme and theme. She was more than happy to work with our ideas and make positive comments on our suggestions. Dave organised the installation and when we later asked for a couple of alterations he willingly organised for this to happen.

The facility has been a huge success and has been well utilised by guests to our park –the quality of the equipment is excellent.

All in all it was a seamless process and we would highly recommend any company considering an indoor play facility to contact Robyn at Imagination Play. Their service has been exceptional both during the planning and the installation and after.

Jenni Hider-Smith

BIG4 Port Fairy

`Loddon Prison Precinct is very pleased with the quality of equipment purchased and installed from Imagination Play.
Since we have installed the equipment, it has been constantly used by the men on a daily basis without any issues or damage.
Considering we have some men of considerable weight and size, I have been pleased with the reliability of the products.
We will certainly look to make further purchases from your company in the future when the need arises”.

 

Your product (correctional centre gym equipment) has been risk assessed and does suit Corrective Services NSW standards. Corrective Services is currently performing multiple works state-wide where your product has been identified as a component of these works’.

 

Hi Imagination Play,

Now that the dust has settled and everything is squared away, I just wanted to reach out to once again say thanks.

For both the exceptional work that you did. I know you’ll both understand how important this was to a new business like ours at the time.

Anyway I’m guessing its more often you’re asked, than you are thanked after the fact; so thank you.

If you ever need a customer reference of any sort (or want to use this), please feel free to contact us. We’ll keep in touch in the event anything eventuates for Supatramp in the future which we may be able to partner with Imagination Play once again.

Cheers,

Tim

Supatramp